Any ordered items shall be considered as return items from any users or clients during the delivery time or within a given time frame by the company. The customer can claim for a return of a specific item when the satisfactory level is not up to the mark due to food quality and quantity, are not as same as the client’s requirements, have doubt about the hygienic condition, and finds unusable due to damage during the delivery time to the customer. On the other hand, the ordered will not be taken as return items if damages are being happened due to the misuse of products, if the missing serial number, tempered, and missing the original or undamaged manufacturing packaging or box. Any customer can place a replacement request at "Chilis" by making a direct call to our customer care within the applicable return policy period, if a customer has received a damaged or defective product or if it is not as described.
